| Quick Guide |
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Email Maintenance |
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1. Outlook Express settings
Go to Tools > Accounts > Mail
> Add or Properties
Incoming & Outgoing:
mail.yourdomain.com
Account name: full email address |
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2. How to check webmail?
http://www.yourdomain.com:2095
Username: full e-mail address
(Eg: abc@yourdomain.com)
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3. How to manage/add/delete email accounts?
http://www.yourdomain.com:2082
Key in your CPanel admin login and password. Click the Mail icon. |
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4. How to reduce spam & filter unwanted mails?
http://www.yourdomain.com:2082
Key in your CPanel admin login and password. Click the Mail icon. Enable the SpamAssasin and set up E-mail Filtering. |
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5. Reminder for webmail users
Make sure unwanted mails in Inbox, Sent & Trash Folder are cleared. New mails won't get in if total storage space has exceeded quota. |
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Website Maintenance |
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1. Webpage update request
Kindly send your information to service@webchannel.com.my and we'll send you the quotation with the applicable charges. |
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2. How to upload files by using FTP software?
Download CoreFTP at www.download.com. In Site Manager key in your domain name as Host Address, then your FTP username and password. |
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3. Search Engines submission
webchannel.com.my/search.htm |
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Service Policy
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1. 99.5% Uptime Guarantee
Our servers are maintained at 99.5% uptime. A short period of downtime would happen in the event of reboot, emergency maintenance, hardware or software upgrade. |
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2. Data Backup
It is the client's responsibility to backup the latest web and email data stored in the server. Go to CPanel and click Backup icon. Download a home directory backup. |
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3. Terms & Conditions
All services subjected to the Terms & Conditions. |
